Case summary

Created a process for feature creation, and created a template for handing over work from product to developers.

PROJECT MANAGEMENT

Challenge

Create a process to increase product team output and increase quality

Solution

Created a template for product handover and implemented JIRA

Process

This started with documentation of what we wanted and how much time we had. After we agreed on some basic points I started planning what could be done. I interviewed the designer and the developers to see where the issues were.

The implementation of JIRA was crucial for success, they previously used Trello but that was simply not good enough. After that, I drafted a process for the product team which included a checklist of sorts on what was needed before the project and the template for handover.

After testing this on two projects we discovered that the quality of the output skyrocketed. The devs were happy and the product team was happy - which resulted in the business profiting more. Less time was lost on QA and bug fixing.

Biggest challenge to overcome

The hardest thing here was creating a solution that would make it easier for the product team to ship projects/features and make it easier for devs to develop.

I interviewed the people involved - it always starts with people. I mapped how the product was going through steps and identified where the chokepoints were.

My solution was robust - flexible and best of all applicable to any digital project. It was a template that the product team had to produce and hand over to developers.

It included tasks for developers, wireflows, wireframes, design links, user stories, links to product documentation and links to Jira tickets.